In an era characterized by disruptive innovations in Artificial Intelligence (AI) and machine learning (ML), it is noteworthy that simple tools like observation and the use of “pen and paper” still hold significant potential to revolutionize processes and improve the quality of services in healthcare units. It is crucial to acknowledge that resistance to innovation can result in significant missed opportunities for healthcare institutions and professionals who fail to keep pace with evolving times. This phenomenon is often characterized by either a fear of the unknown or inertia in the face of change, something common in any process of disruptive innovation. As technology advances and begins to be adopted by less demanding users, incumbents in the healthcare sector often react by creating complexity and increasing the costs of old technologies, further hindering the transition.